Thank you for shopping with [Your Store Name]! We’re committed to delivering your orders safely and promptly. Please review our shipping policy for details on shipping times, costs, and other important information.
Processing Time
All orders are processed within [X business days] (excluding weekends and holidays) after receiving your order confirmation email.
If we experience a high volume of orders, processing times may be delayed. In this case, we’ll notify you via email.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery times are estimates and may vary depending on your location and unforeseen circumstances (e.g., customs delays).
Order Tracking
Once your order has shipped, you will receive an email with a tracking number and a link to track your shipment.
If you do not receive your tracking information within [X days], please contact us at [your email address].
Shipping Restrictions
We currently ship to [list countries/regions, e.g., the United States, Canada, and Europe].
We do not ship to [list excluded regions, if any].
International Shipping
Duties, taxes, and customs fees may apply for international orders. These charges are the buyer's responsibility and are determined by your country’s customs policies.
Please check with your local customs office for more information.
Lost, Stolen, or Damaged Packages
[Your Store Name] is not responsible for lost, stolen, or damaged packages after they have been shipped. However, if you experience any issues, please contact us at [your email address], and we’ll do our best to assist you.
Consider purchasing insurance at checkout for added protection.
Contact Us
If you have any questions or concerns about your shipment, please contact us at:
Email: [your email address]
Phone: [your phone number]
Hours: [your hours of operation]
We’re here to help and ensure your shopping experience is seamless!